End user computing

End User Computing (EUC) is the processing of data by business units outside of systems supported by IT. It tends to have a negative perception from IT and Operational Risk Management. However, EUC is a necessity and with new generations of SaaS tools it is growing quickly.

It is not the availability of general tools like Excel that drive EUC, although they make it possible.

Rather, it is a vast range of highly localized but complex data processing use cases that exist across business units. The use cases are localized in the sense that they are important to one or a few people.

It is simply impossible to get IT involved to provide solutions for such use cases. It would probably take more people from IT to develop a solution for one than would benefit from it. Also, there are just too many. IT will always have bigger projects to deploy its limited resources on, so localized use cases will always be de-prioritized.

This situation makes the need for Data Governance to be involved even more important. Data Governance should not just be oriented to IT but must support the whole enterprise. The risks in EUC’s are real and lack of formal training of businesspeople in data management task increases these risks. In particular there is a need to document EUC’s. Data catalogs can help with this requirement but need to be linked to unstructured data as well. Data Privacy, Data Quality, and Data Operations are examples of other critical areas for EUC’s.

At Data Millennium we are aware of the governance and management needs of EUC’s.

FOR MORE INFORMATION CONTACT US AT

contact@datamillennium.com

Fig. 1 End User Computing (EUC) by its very nature incorporates many of the processes we see using in corporate systems. It uses other tools and techniques for these processes, but is usually ungoverned.

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